Daily Archives: April 30

You are browsing the site archives by date.

If You Are in Business, Why Customer Service Should be Your Priority

With A Smile

I was surprised by a frantic call from my home resort, the company where I bought my timeshare.

They were threatened to be exposed on national television of being a scam.  Being an attorney for the leading broadcasting station, they wanted me to speak on their behalf, to do some sort of a testimony, to talk to their client and allay the client’s fears (and silence his threats).

I told them I could not.  I was not happy with them.

Read More →